Finvia Solutions L.L.C-FZ (“Finvia Solutions”, “we”, “our”, or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information when you interact with our website, services, or communications.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number, and company details when you contact us or request services.

b. Technical Information

• IP address, browser type, device information, pages visited, and other usage data collected through website analytics tools.

c. Communication Information

• Emails, messages, or any correspondence you send to us for support, inquiries, or service requests.

d. Cookies and Tracking Data

• We use cookies and tracking technologies to improve website performance, analyse traffic, and personalise your experience.

2. How We Use Your Information

We use collected information for purposes including:

• Responding to inquiries and providing requested services.

• Delivering digital marketing, consulting, and business support services.

• Managing client accounts, contracts, and billing.

• Improving our website, services, and client experience.

• Sending important updates, newsletters, or promotional communications (with your consent).

• Analysing trends, usage, and performance for business insights.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who help us deliver services (e.g., analytics, hosting, advertising platforms).

• Legal Requirements: When required by law, regulation, or legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business assets.

All third-party service providers are contractually obligated to protect your data and use it only for purposes specified by us.

4. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Usage and analytics data may be retained for statistical purposes, but all personally identifiable information is securely removed after its intended purpose is fulfilled.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access, review, and request a copy of your data.

• Correct or update inaccurate information.

• Request deletion of your personal data, subject to legal or contractual obligations.

• Opt out of marketing communications.

To exercise any of these rights, please contact us at info@finviasolution.com.

6. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission or storage is 100% secure.

7. Third-Party Links

Our website or services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any website you visit.

8. Cookies and Tracking

We use cookies, pixels, and similar tracking technologies to:

• Enhance website functionality and user experience.

• Analyse traffic and usage patterns.

• Track conversions and optimise digital campaigns.

You may choose to disable cookies in your browser settings; however, some features of our website may not function properly.

9. Children’s Privacy

Our services are intended for business clients and individuals aged 18 or older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

Finvia Solutions may update this Privacy Policy from time to time to reflect changes in practices, services, or legal requirements. Updated versions will be posted on our website with the effective date revised. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us:

Email: info@finviasolution.com
Phone/WhatsApp: +971 582694246
Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.